POLICIES & FAQ
Welcome to the Policies and FAQ page, where you can find answers to the most commonly asked
questions about our services and policies, and more.
POLICIES
SHOP HOURS
TATTOO BOOKING
EVENT BOOKING
LASH AND BROW BOOKING
LATE POLICY
10 MINUTE GRACE PERIOD
Because appointments are often back to back, any arrival after 10 minutes is deemed as late. There will be an extra fee of $15 applied to the appointment.
WHAT HAPPENS AFTER 15 MINS?
Hey, I get it, sometimes the day gets away from you. However, if there is no notifcation that you will still be arriving for your appointment after 15 minutes it is deemed as a "NO CALL, NO SHOW" and will be charged the cancellation fee.
RESCHEDULING
Texts and emails are send 48 hours prior to confirm and/or reschedule/cancel. Reminder texts are send 24 hours from the scheduled appointment. If rescheduled within the 24 hours leading up to the appointment there will be a 50% charge to the card for the rescheduled appointment.
CANCELATION POLICY
We ask that you please reschedule or cancel at least 24 hours before the beggining of your appointment or you may be charged a cancellation fee of 100% of the price of your scheduled appointment. 24 Hour Cancellation Notice is required for all booked classes, failure to comply will result in an automatic full fee charge for the service price to the credit card on file.
SHOP HOURS
WED-FRI: 11AM - 7PM
SAT: 11AM - 5PM
CLOSED: Sun, Mon, Tues
TEXT OR CALL
Have a question? Marielle responds best to text messages and. can be reached at:
(585)-748-6565
TATTOO BOOKING
TINY TATTOOS
Tiny tattoos are the size of half a standard business card.
$65 minimum
MEDIUM TATTOOS
Medium Tattoos are the size of a standard dollar bill.
$65 minimum
CUSTOM PIECES
Any size, multiple sessions allowed.
$65 non-refundable deposit required (will go towards tattoo)
HOW TO BOOK
Step 1: To book any tattoo send an email with the subject line "REQUEST FOR TATTOO." to mariellemucha@gmail.com.
Step 2: Within the email explain elements or styles you're interested in with 1-5 reference photos. Feel free to provide story behind tattoo (if there is one) and as much detail as possible. The more detail the better.
Step 3: Once approved, Marielle will send over booking link and date of which you can start booking. For Custom Tattoos you will be prompted for a consultation with Marielle from which you will make your deposit.
Cash (preferred), card, apple pay and Venmo are acceptable forms of payment.
DESIGNS
Designs will be availble for view at the appointment, minor changes can be made before application.
The main reason for renderings not being shared online is out of protection and rights to the artwork.
QUESTIONS FOR CANCELLATIONS
Please refer to the "Policies" page for all concerns regarding rescheduling and cancellations.
BOOK TINY TATTOOS FOR YOUR EVENT
Wedding Events
Email mariellemucha@gmail.com with subject line "WEDDING BOOKING REQUEST" from which Marielle can share package pricing, flash designs and the process with you.
General Events
Email mariellemucha@gmail.com with subject line "EVENT BOOKING REQUEST" from which Marielle can share pricing, flash designs and the process with you. Explain a little more about your event, special discounts for Charity events.
Birthday Parties
Email mariellemucha@gmail.com with subject line "BIRTHDAY BOOKING REQUEST" from which Marielle can share pricing, flash designs and the process with you.
1. LASH & BROW BOOKING
BOOKING LASHES
Now that lashes have so many styles bring a refernce photo to your appointment to ensure you receive the look you're desiring. Please refer to the "Lashes" page to determine the set you're looking for.
PREPARE FOR YOUR APPOINTMENT
- Wear comfy clothes
- Bring a blanket
- Wear your glasses
- Come makeup free
- Don't drink caffeine
- Use the bathroom
Those are some helpful tips to make your experience better.
BOOKING BROWS
Head over to the "Brows" page to find the best look for you.
PREPARE FOR YOUR APPOINTMENT
- Don't drink caffeine
- Don't drink alcohol for 24hrs
- Wear comfy clothes
- Come makeup free
- Use the bathroom
Some helpful tips to ensure the best outcome.
CANCELLATION QUESTIONS
Refer to policies page for cancellation policies.